We understand the importance of reaching milestones in both your work and in your family. For peace of mind of our guests, all reservations even non-cancellable stays on or before June 30, 2020, are eligible for a full refund. Equinox is also requiring on-site staff to be vaccinated. Hilton work from home reservationists receive 6 unpaid days during your first year. Base Points earned will count toward Silver Elite tier qualification. Members must re-qualify for Elite status each calendar year. The initiative is called Workspaces and offers day-use rooms that include a spacious desk, ergonomic chair and enhanced WiFi. At the time a Hilton Honors Mutual Fund is established, the name and address of one spouse will be designated as the recipient of all Hilton Honors mailings. Wear a high-quality mask if you must be around others at home and in public. It's currently limited to borrowers in certain public service fields. Each Member is responsible for creating private account access information and for maintaining the security of that information. Ask for ZipOut CheckOut or Video Check-Out. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL HILTON BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE HILTON HONORS PROGRAM OR ANY SUCH OTHER PRODUCTS AND SERVICES, EVEN IF A HILTON HONORS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Additional cancellation policies are established by each individual hotel and may differ from the general cancellation policy; in that case, the hotel's individual cancellation policy applies. Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st). Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Hilton recently changed its housekeeping policy to an opt-in model, which meant that for the latter part of his stay Pulliam would returnto a room with no clean towels, a disheveled bed and sandy floors. Ensuring that employees understand overtime, break, and timekeeping procedures is essential to the operation of any business. To change the dates of a Reward Stay reservation, the Member should contact Hilton Reservations and Customer Care prior to arriving at the hotel for the Reward stay. Local currency will be converted into U.S. dollars weekly, using a published rate of exchange in effect at time of conversion. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the night qualification for each elite tier. Incidental charges are the responsibility of the user. As a subscriber, you have 10 gift articles to give each month. Hilton Honors members must be the registered, paying and staying guest to qualify for on-property benefits. Each experience is backed by Hilton hospitality from dedicated Team Members who aim to overdeliver on expectations for event professional and attendees. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. Hilton's newest policy at its nonluxury U.S. properties, which went into effect Monday, offers free housekeeping upon request. Within a calendar year, the maximum amount of nights that a member could achieve toward these bonuses is 365 nights equivalent to an additional 360,000 Hilton Honors Bonus Points per year. For purposes of obtaining tier status, a Member will receive stay and night credit for one room only. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards. Never in Hiltons 101-year history has our industry faced a global crisis that brings travel to a virtual standstill, Hilton president Christopher J. Nassetta said in a written statement. Members will not earn Points or promotional miles for hotel stays redeemed with a Marketing Partner's discount/free certificate (e.g. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorized Members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs, Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. In some cases, these forward-looking statements can be identified by the use of words such as outlook, believes, expects, potential, continues, may, will, should, could, seeks, projects, predicts, intends, plans, estimates, anticipates or the negative version of these words or other comparable words. The following brands do not offer complimentary upgrades: Embassy Suites, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Hilton Grand Vacations, and Motto by Hilton. See "Point Purchase" section for full Point Purchase Terms and Conditions. Across the world, hotels have been donating excess food to local . Our Team Members do so much to deliver exceptional hospitality andwe want to thank them by doing the same. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights and are eligible toward achieving Gifting Status. Members will earn Points for combined Points and money Reward Stays on any money spent on eligible folio charges within the Hilton Portfolio. Not so fast. Hilton Honors Mutual Fund benefits are designed to allow legally married couples to combine their Point earnings toward Rewards, and/or to combine their stay/Point earnings toward special promotion qualifications or Elite qualification. Event Credit vouchers may be redeemed at any hotel in the Hilton Portfolio, even if the hotel is not an Event Planner program participating hotel. Points awarded will be based on local currency converted to U.S. dollars. GET THE DAYSTARTER MORNING UPDATE: Sign up to receive the most up-to-date information. Employees who can't get the COVID-19 vaccination for medical or religious reasons can earn the $100 bonus by completing an educational course. Nearly two-thirds of guests surveyed in August 2020 did not want daily housekeeping, according to a poll conducted by Morning Consult on behalf of the American Hotel & Lodging Association that surveyed 2,200 American adults. A new Hilton Honors Member may purchase Points 30 days after enrollment if the account reflects activity including a stay (as defined herein) or earning Hilton Honors Points through a Hilton Hilton Honors Marketing Partner. All upgrades are granted on a space-available basis for the entire stay, as determined at the time of arrival. Hilton Team Members have been making points (converted to cash) and monetary donations to the Fund since the crisis began in China. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or Club accommodation types), subject to the discretion of the hotel. The novel coronavirus will impact the way hotels operate with changes planned to protocols around cleaning and hygiene, as well as virtual check-in, temperature checks, and contact-free technology. Visitstories.hilton.comfor more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube. Employment decisions are made by each hotel under the Hilton brand. The Covid-19 pandemic has had an extraordinary impact on the global hospitality industry yet Hilton saw continued growth and development across all categories and brands in 2020. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. The Points purchased under the Point Purchase Program are non-refundable. These Terms and Conditions ("Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). Guests at Waldorf Astoria, Conrad and LXR properties will automatically receive daily housekeeping. Stay up to date with the positivity rate, vaccines given and more. In Orlando, where theme parks are in early reopening stages, the occupancy rate was just 23.5 percent for the same period. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits. Additional factors that could cause Hiltons results to differ materially from those described in the forward-looking statements can be found under the section entitled Part IItem 1A. Lifetime Diamond Status is granted at the discretion of Hilton Honors Worldwide, LLC and may be ended, or amended with or without notice or compensation, at Hilton Honors sole discretion. [2] The definition of Approved COVID-19 Vaccine includes current vaccines that have been granted Emergency Use Authorization from the FDA. Members outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office. Lowe's takes preventative measures and commits nearly $1.3 billion to pandemic support. Members can utilize the 5th Night Free benefit on an unlimited number of stays annually. Coronavirus updates for Feb. 23: Here's what to know in South Carolina this week Data shows statewide COVID-19 cases fell about 15% compared with this time last week. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. Hotel agents will not be able to alter the dates of any reward stays for a Members, and the Member could be subject to Points forfeiture. Hilton is a leading global hospitality company with aportfolioof 19 world-class brands comprising more than7,100properties andmore than 1.1million rooms, in 123 countries and territories. Avoiding Contact with People Who Have Suspected or Confirmed COVID-19 Avoiding contact with people who have COVID-19, whether or not they feel sick, can reduce your risk of catching the virus from them. Local currency will be converted to U.S. dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. At the corporate level, Hilton is taking the following actions to significantly reduce expenses and preserve liquidity: While difficult to make, these decisions will allow the company to weather the current crisis and emerge in the best position to welcome back its Team Members and guests when it is safe again to travel. Only individuals of majority age in their state of residence may enroll in Hilton Honors and become Members (defined as individuals who have been accepted as Members by Hilton Honors). Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. The individual that signs the contract does not need to be the individual that receives the Event Planner Bonus Points. Specific Program benefits and services have been established for all Members; however, benefits and services offered by hotels within the Hilton Portfolio may vary. We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. Some Rewards may be available to print when redeeming online. Members can earn and maintain Elite tier status based on stays, nights, or Base Points earned in any calendar year. Bonus Points earned on Base Points do not count toward Elite tier qualification. 8/2 UPDATE: The health and safety of our associates and customers continue to be our highest priority.Because of the increased cases of COVID-19 and the rapid spread of the delta variant, effective August 2, Lowe's associates are required to wear masks indoors at all U.S. locations and while working in . 2nd Guest Stays Free: A guest stays free in the Member's room on qualifying stays at hotels when there are additional charges for double occupancy. All other nights of the stay will be charged at the applicable full Standard Room Reward price. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. Jan 29, 2021, 5:50 AM. Failure to supply the adequate and unaltered documentation may result in denial of such Point credit. As the world recovers from the pandemic, our social impact work is more important than ever, and we take great pride in supporting our communities as they emerge from the crisis. Consult individual hotel listing on Hilton.com or at HiltonHonors.com to determine participation. Your continued participation in the Hilton Honors Program following the posting of changes to these Terms and Conditions, or to the Privacy Policy, will indicate your acceptance of the changes. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Incidental charges billed to a master bill are not eligible for Point credit. Travel Reward validity periods appear on the face of the Reward. Members will earn Points for incidental charges for full Points Rewards Stays. With travel at a virtual standstill, operations have been suspended across many managed and franchised hotels, and those hotels that remain open have reduced services for guests because of decreased occupancy levels. The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. The COVID-19 pandemic has been tough on the travel industry, but Hilton continues to deliver hospitality even during this crisis. Many haveupdated cleaning guidelines that follow guidance from the Centers for Disease Control and Prevention, which says hotels should not clean guestrooms occupied by the same customer over multiple days unless requested. Hilton has more than 50 hotels in Tampa Bay alone from the Hilton Downtown Tampa to the Hilton Clearwater Beach Resort. guidance from the Centers for Disease Control and Prevention, Your California Privacy Rights/Privacy Policy. Hilton says that where a rate is cancelled which had required an advance payment or deposit, it will do everything we can to process your refund as quickly as possible, but adds that due to the influx of cancellations, this could take up to 30 days. Redemption stays can be used for Standard Rooms or Premium Rooms; both Reward types are for double occupancy room rate. https://www.nytimes.com/2021/08/27/travel/hotels-vaccine-mandate.html.
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